Terms & Conditions


Date of Last Revision: May 12, 2017


Iteminstock, LLC  ("Iteminstore") provides a collection of tools and resources to manage an online store, process orders and sell products online and other services (collectively, the " Services"). The following are the terms and conditions for use of the Services (the " Terms"), along with any amendments thereto and any operating rules or policies that may be published from time to time by Iteminstock. You agree that you have read and understand, and have the capacity and authority to accept, agree to and be bound by these Terms. 

  1. Service and Terms
    1. The Services are provided subject to these Terms and any operating rules or policies that Iteminstock may publish from time to time (collectively, the " Agreement"). Iteminstock may make changes or modifications to this Agreement at any time, and such changes or modifications are effective immediately upon the earliest of (a) Iteminstock’s email notification to you advising you of such changes or modifications, (b) your electronic acceptance of this Agreement after such changes or modifications have been made to this Agreement as indicated by the "Date of Last Revision" date at the top of the Terms, or (c) your continued use of the Services after Iteminstock posts the updated Agreement to Iteminstock.com. In addition, when using particular Iteminstock services, Customer and Iteminstock will be subject to any posted guidelines or rules applicable to such Services that may be posted from time to time.
    2. Customer will be one party to this contract. For Customers resident in the United States, Iteminstock, Inc. will be the other contracting party. For all other Customers (non-residents of the United States), Iteminstock Pty. Ltd. will be the other contracting party.
    3. The Services are available only to persons who can form legally binding contracts under applicable law. Without limiting the foregoing, the Services are not available to individuals under the age of 18. If you do not qualify, please do not use the Services.
    4. The Services provides a collection of tools and resources to manage an online store, process orders and sell products online. In addition, the Services may include migration services relating to your use of the Iteminstock's tools and resources.
    5. Customer must complete a registration form in order to use the Services. Customer will provide true, accurate, current, and complete information about Customer as requested in the registration form, and will update the information to keep it current. As part of the registration process, Customer will identify an email address and password for Customer's Iteminstock account. Customer is responsible for maintaining the security of Customer's account, passwords, and files, and for all uses of Customer's account and of the Services in Customer's name. Iteminstock reserves the right to refuse registration of, or cancel, accounts it deems inappropriate.
    6. Iteminstock acknowledges that Iteminstock is responsible for the security of credit cardholder data to the extent that Iteminstock has control of that data. To that end, Iteminstock undertakes regular assessments consistent with the Payment Card Industry Data Security Standards. Customer acknowledges that Customer is responsible for determining the PCI DSS merchant requirements applicable to the Customer and Customer's unique use of the Iteminstock platform and tools.
  2. Restrictions and Responsibilities
    1. This is an Agreement for Services, and Customer is not granted a license to any software by this Agreement. Customer will not, directly or indirectly: reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of or included in the Services or any software, documentation or data related to the Services (" Software"); modify, translate or create derivative works based on the Services or any Software; or copy (except for archival purposes), distribute, pledge, assign or otherwise transfer or encumber rights to the Services or any Software; use the Services or any Software for timesharing or service bureau purposes or otherwise for the benefit of a third party; or remove any proprietary notices or labels.
    2. Customer represents, covenants, and warrants that Customer will use the Services only in compliance with these Terms, Iteminstock's published privacy policies or otherwise furnished to Customer (the " Privacy Policy ") and all applicable laws (including but not limited to policies and laws related to spamming, privacy, obscenity, or defamation). Customer may not access or otherwise use third party mailing lists in connection with preparing or distributing unsolicited email to any third party. Customer hereby agrees to indemnify and hold harmless Iteminstock and its Content Providers and the respective directors, officers, employees and agents of each against any damages, losses, liabilities, settlements, and expenses (including without limitation costs and reasonable attorneys' fees) in connection with any claim or action that arises from an alleged violation of the foregoing. Although Iteminstock has no obligation to monitor the content provided by Customer or Customer’s use of the Services, Iteminstock may do so and may remove any such content or prohibit any use of the Services it believes may be (or alleged to be) in violation of the foregoing.
    3. For every email message sent in connection with the Services, Customer acknowledges and agrees that the recipient has agreed to receive such communication and that Customer will not engage in the act of sending unsolicited emails.
    4. In using the varied features of the Services, Customer may provide information (such as name, contact information, or other registration information) to Iteminstock. Iteminstock may use this information and any technical information about Customer's use of this website to tailor its presentations to Customer, facilitate Customer's movement through this website, or communicate separately with Customer. Iteminstock will not provide information to companies Customer has not authorized, and Iteminstock will not authorize the companies that get such information to sell and redistribute it without Customer’s prior consent.
    5. Customer acknowledges and agrees that: (a) the Services including without limitation, any modifications, enhancements and updates, and any originals and copies thereof, in whole or in part, and all intellectual property rights therein (collectively, " Proprietary Information") are owned by Iteminstock and/or its third party sponsors, partners, and other co-branders (collectively, " Content Providers"), (b) the Proprietary Information contains valuable copyrighted material and is protected by U.S. and international copyright and other intellectual property laws, (c) the Proprietary Information is licensed, rather than sold, to Customer pursuant to these Terms, and (d) Customer has no rights in the Proprietary Information, other than the rights and licenses granted to Customer herein.
    6. Iteminstock Trademarks. "Iteminstock" and our logos (both words and design) either are trademarks, service marks, or registered trademarks of Iteminstock or its Content Providers, and may not be copied, imitated or used, in whole or in part without Iteminstock's prior express written consent or that of our Content Providers. In addition, all page headers, custom graphics, design and user interface elements, and scripts are service marks, trademarks, and/or trade dress of Iteminstock and may not be copied, imitated, or used, in whole or in part without our prior written permission, which consent may be withheld in our sole discretion. All other marks or logos not owned by Iteminstock are the property of their respective owners.
    7. Reservation of Rights. Except for the rights expressly granted to Customer pursuant to these Services, Customer acknowledges that it has no right, title or interest in or to this website, the Services or Proprietary Information. All rights not expressly granted by Iteminstock in these Terms are hereby reserved by Iteminstock. There are no implied rights.
  3. Term and Termination
    1. Customer may terminate this Agreement at any time. See also Section 7 below (Fees and Payment; Upgrade, Downgrade and Cancellation of Services) for more information regarding termination of this Agreement or related Services.
    2. Iteminstock may terminate this Agreement or the Services at any time with or without cause, and with or without notice. Iteminstock will have no liability to Customer or any third party because of such termination.
    3. Upon termination or expiration of this Agreement by either party for any reason, (a) Iteminstock will cease providing the Services, (b) you will not be entitled to any refunds of any usage fees or any other fees, pro rata or otherwise and (c) any outstanding balance owed to Iteminstock for your usage of the Services through the effective date of such termination or expiration will immediately become due and payable in full. All sections of this Agreement which by their nature should survive termination will survive termination, including, without limitation, warranty disclaimers and limitations of liability.
    4. Upon termination or expiration of this Agreement by either party for any reason, Iteminstock may delete any Customer archived data within 30 days after the date of termination.
  4. Disputes Regarding Account or Site Ownership
    1. The entity or person creating a Iteminstock account and designated as the owner will be deemed the account owner. For security reasons, only the account owner or the point of contact designated by the account owner will be allowed to make changes, cancellations, or designate a new point of contact. Disputes sometimes arise between or among multiple persons claiming ownership of or rights in a site, store or account.Iteminstock is not obligated to, and will not, resolve any such disputes.
    2. If multiple persons are claiming ownership of or rights in a site, store or account, and, in Iteminstock's sole judgment, there is uncertainty as to the ownership of or rights in such site, store or account, then Iteminstock will, to the extent of its knowledge and ability, notify such persons of the dispute and demand that such persons promptly, conclusively, and finally resolve the dispute in a manner which makes clear who the owner(s) and/or interest holder(s) is/are and in a manner which relieves Iteminstock of all liability and obligations concerning the dispute and such site, store or account. If the disputing persons fail to resolve the dispute within what Iteminstock, in its sole judgment, deems to be a reasonable time, then Iteminstock, at its sole option and without any obligation to do so, may suspend or terminate the account until such persons resolve such dispute and reach certainty regarding ownership of or rights in such website, store and/or account. The person or persons conclusively and finally determined by court order, binding arbitration or settlement agreement to be the rightful owner(s) or interest holder(s) of such website, store and/or account will be obligated to pay all amounts due and comply with the then current Iteminstock policy regarding transfers of accounts, if required, to transfer ownership of the site, store and/or account to the rightful owner. Failure of the rightful owner of such site, store and/or account to timely pay in full all of such amounts will be deemed a breach of these Terms and will subject the account to immediate termination.
  5. Customer's Name and Trademarks; Customer Feedback; Customer Submissions
    1. Name and Trademarks. Customer hereby grants Iteminstock a non-exclusive right and license to use Customer’s name and such of Customer’s trade names, trademarks, service marks and logos ("Customer’s Marks") as are used by Customer on Customer’s hosted sites in connection with this Agreement, and images and publically-facing information about Customer on Customer’s hosted sites including, but not limited to, screenshots of Customer’s hosted sites and associated photographs appearing on Customer’s hosted sites ("Customer Public Information and Images"): (a) on Iteminstock's own websites describing and promoting Iteminstock's Services, (b) in printed and online advertising, publicity, directories, newsletters and updates describing and promoting Iteminstock's Services, and (c) in applications reasonably necessary and ancillary to the foregoing. Customer (i) represents and warrants to Iteminstock that Customer has all necessary rights to grant Iteminstock the foregoing rights, and (ii) agrees that neither Customer nor anyone else will be entitled to any compensation for Iteminstock's exercise of the foregoing rights.
    2. Customer Voluntary Suggestions. Some of the features of this website or the Services found at this website may allow Customer to view, post, publish, share, store, or manage (a) ideas, opinions, recommendations, feedback or advice (" Customer Feedback"), or (b) literary, artistic or other content, including but not limited to photos and videos (" Customer Submissions") (Customer Feedback together with Customer Submissions, "Customer Voluntary Suggestions"). By providing Customer Voluntary Suggestions to Iteminstock via any method (e.g. site submission, email, survey responses, etc.), Customer represents and warrants to Iteminstock that (i) Customer has all necessary rights to distribute Customer Voluntary Suggestions via this website or via the Services found at this website, either because Customer is the author of the Customer Voluntary Suggestions and has the right to distribute the same, or because Customer has the appropriate distribution rights, licenses and/or permissions to use, in writing, from the copyright or other owner of the Customer Voluntary Suggestions, and (ii) Customer does not violate the rights of any third party by providing the Customer Voluntary Suggestions.
    3. License to Iteminstock. Iteminstock will have the right to use and disclose any Customer Voluntary Suggestions posted to Iteminstock's corporate websites or submitted directly to Iteminstock for any lawful purpose. In no event will Customer or anyone else be entitled to any compensation or acknowledgement for Iteminstock's use of any Customer Voluntary Suggestions. Customer's provision of Customer Voluntary Suggestions is entirely voluntary and will not create any confidentiality obligation for Iteminstock. By submitting Customer Voluntary Suggestions, Customer hereby grants Iteminstock an irrevocable, perpetual, transferable, non-exclusive, fully-paid-up, royalty-free, worldwide license (sublicensable through multiple tiers) to: (a) use, copy, distribute, reproduce, modify, create derivative works of, adapt, publish, translate, publicly perform, and publicly display Customer Voluntary Suggestions (or any modification thereto), in whole or in part, in any format, medium or application now known or later developed, and (b) use (and permit others to use) Customer Voluntary Suggestions in any manner and for any purpose (including, but not limited to, commercial purposes) that Iteminstock deems appropriate in its sole discretion (including, but not limited to, to incorporating Customer Voluntary Suggestions (or any modification thereto), in whole or in part, into any technology, product or service. The provisions in this Section apply specifically to Iteminstock's use of Customer Voluntary Suggestions posted to Iteminstock's corporate websites or submitted directly to Iteminstock, and not to Customer’s hosted sites. Customer will be solely responsible for any and all of the Customer Voluntary Suggestions that are submitted through Customer’s account, and the consequences of, and requirements for, distributing it.
    4. Discussion Areas. Iteminstock makes no representations or warranties with respect to any forums, blogs, private messages, emails, or other electronic discussion mediums made available on or via the Services (collectively, " Discussion Areas") or with respect to any messages, information, or materials contained in the Discussion Areas. Customer's use of, or reliance upon, any such messages, information, or materials is at Customer's sole risk and expense. Iteminstock does not, and cannot, review all of the information and materials provided in the Discussion Areas and has no responsibility or liability for any such information or materials or their use. If Iteminstock becomes aware of any information or materials that it determines violate these Terms or the Discussion Areas' policies promulgated by Iteminstock from time to time or that Iteminstock otherwise deems inappropriate in its sole discretion, Iteminstock reserves the right to delete, move, or edit any such information or materials.
  6. Export of Services or Technical Data
    1. Customer may not remove or export from Australia or the United States or allow the export or re-export of the Services, or any direct product thereof, including technical data, in violation of any restrictions, laws, or regulations of Australia, the United States or any other applicable country.
  7. Fees and Payment; Upgrade, Downgrade and Cancellation of Services
    1. Fees. In consideration of the Services provided, Customer will pay Iteminstock all fees due according to the prices and terms listed on this website. Iteminstock reserves the right to modify its pricing and terms at any time, and such changes or modifications will be posted on this website and effective immediately upon the next renewal, billing period, upgrade or downgrade of the Services with and/or without notice to Customer. All payments are NON-REFUNDABLE.
    2. Taxes. All fees are exclusive of all federal, state, and/or other governmental sales, goods and services, value-added, harmonized or other taxes, fees or charges. Customer shall be responsible for all sales, goods and services, value-added, harmonized or other taxes, fees or charges.
    3. Billing Policies and Cycles. All billing invoices and payment notifications will be maintained directly in Customer's Account Portal. The billing cycle begins on the day Customer converts to a paid store (the "Billing Date") and is due on that day each month, partial year or year thereafter, depending on the Service plan selected and billing terms for individual Services. Billing related to the purchase of SSLs or Domains are billed once these products/services have been purchased by Customer.
    4. Payment. A valid credit card is required for accounts to process payment. Iteminstock will automatically charge Customer's credit card on file based on Customer's billing cycle (monthly, partial yearly or yearly, depending on the Services selected and billing terms for individual Services) until Customer validly terminates the Services. Fees for prepaid Services are based on Services purchased, regardless of actual usage and payments made for such Services are NON-REFUNDABLE. Iteminstock DOES NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL DAYS, MONTHS OR YEARS AND DOES NOT PROVIDE REFUNDS TO CUSTOMERS WHO DO NOT USE THEIR ACCOUNTS OR LOG IN.
    5. Unpaid Accounts. Unpaid amounts are subject to a late payment charge of 1.5% per month, or the maximum legal rate allowed by law, whichever is less. If payment is not received within 30 calendar days of the billing date, Iteminstock will automatically revoke access to Customer's account. Iteminstock may or may not contact Customer directly to notify Customer of its unpaid account. Accounts past due over 90 days will automatically be deactivated.
    6. Disputed Charges/Billing Inquiries. It is Customer's obligation to review all charges for accuracy. Customer has 30 days from the date of billing to contact Iteminstock and/or dispute the charge. Failure to do so within the specified time frame will constitute Customer's agreement that all charges are valid and Customer thereby waives any claims it may have had regarding such charge.
    7. Upgrades. Should Customer elect to upgrade its prepaid Services or if such Services are automatically upgraded pursuant to the last sentence of this Section 7.7, the Billing Date of the next renewal period will remain the same; however, Customer will be billed immediately for the pro-rata portion of the upgraded Services fee for the remainder of the current billing period. For example, if a month-to-month customer is billed on October 9th for monthly prepaid Services from October 9th to November 8th, and such Customer’s account is upgraded effective on October 30th, then such Customer will be charged immediately for the pro-rata usage of the upgraded plan from October 30th to November 8th. On November 9th such Customer will be charged for the full monthly fee amount of the upgraded plan.
    8. Downgrades. Should Customer elect to downgrade its prepaid Services, the downgrade will take effect on the commencement of the next renewal period. In other words, Iteminstock DOES NOT provide credits or refunds on downgrades that are effective during the applicable billing period (whether such period is a month, quarter or year). For example, if a month-to-month customer is billed on October 9th for prepaid Services from October 9th to November 8th and such customer downgrades the prepaid Services effective on October 30th, then the downgrade will take effect on the next billing date, i.e. November 9th.
    9. Iteminstock Analytics. Payments for the Iteminstock Analytics Service are made in arrears and are based on Customer's store order volume. Should Customer add the Iteminstock Analytics Service, Customer will be billed for that Service on the monthly anniversary of Customer's Billing Date, regardless of the Service plan selected for Customer's prepaid Services. The Iteminstock Analytics fees due each month will be calculated based on Customer's store order volume for the preceding 30 days which will determine the applicable pricing tier as posted on this website. For example, if Customer's Billing Date is the 15th of every month and Customer adds Iteminstock Analytics on June 1, Customer will be billed for Iteminstock Analytics on June 15 based on the applicable pricing tier using Customer’s store’s order volume for the preceding 30 days with the fee prorated 15 days based on usage. Thereafter, Customer will be billed for Iteminstock Analytics on the 15th of every month based on the store's order volume during the preceding 30 days from the Bill Date.
    10. Cancellations. Iteminstock Services will continue in effect until Customer validly terminates the Services. 

      Customer must notify Iteminstock of its intent to terminate prepaid Services at least 5 calendar days before the billing renewal date. If notice is not received before such date, such Services will automatically renew for the subsequent renewal period. For example, if a month-to-month customer is billed on October 9th for monthly prepaid Services from October 9th to November 8th and such customer provides a valid notice to terminate its account on November 6th, Customer will automatically be charged for prepaid Services from November 9th to December 8th and the prepaid Services will terminate on December 8th. If the same customer provides notice to terminate its account on November 4th, then the account will terminate on November 8th and such customer will not be charged for any further prepaid Services on such account. 

      Customer may terminate Iteminstock Analytics upon request. If the termination date is after the Billing Date for the Service, Customer will be billed for Iteminstock Analytics based on the applicable pricing tier using the Customer's store’s order volume for the preceding 30 days from the termination date and prorated based on usage. For example, if Customer's Billing Date is the 15th of every month and Customer terminates with an effective date of termination on June 8, Customer's final bill for Iteminstock Analytics will be calculated based on Customer's store’s order volume for the proceeding 30 days as of the termination date and the applicable tiered pricing will be pro-rated from May 15 through June 8. If Customer terminates Iteminstock Analytics prior to the first Billing Date after Customer adds the Service, Customer's final bill for Iteminstock Analytics will be based on the applicable pricing tier using Customer's store’s order volume for the preceding 30 days and prorated for usage. 

      Please click here for instructions on how to terminate Services .
  8. Prohibited Practices
    1. Prohibited Offerings. Customer may not utilize the Services for unlawful, obscene, offensive or fraudulent content or activity, such as advocating or causing harm, interfering with or violating the integrity or security of a network or system, evading filters, sending unsolicited, abusive or deceptive messages, viruses or harmful code, or violating third party rights.
    2. Profanity. Profanity, profane or otherwise inappropriate subject matter in the site content and in the domain name are prohibited.
    3. Private Information and Images. Customers may not post or disclose any personal or private information about or images of children or any third party without the consent of such party (or a parent's consent in the case of a minor).
    4. Violations of Intellectual Property Rights. Any violation of any person's or entity's intellectual property rights, rights of privacy, rights of publicity or other personal rights is prohibited. Iteminstock may remove or block access to content appearing on or through the Services upon receipt of proper notice of copyright infringement (see "Reporting Claims of Copyright Infringement" below).
    5. Misrepresentation of Transmission Information. Forging, misrepresenting, omitting, or deleting message headers, return mailing information and/or Internet protocol addresses to conceal or misidentify the origin of a message is prohibited.
    6. Viruses and Other Destructive Activities. Use of the Services for creating or sending Internet viruses, worms or Trojan horses, or for pinging, flooding or mail bombing, or engaging in denial of service attacks is prohibited. It is also prohibited for Customer to engage in other activity that is intended to disrupt or interfere with, or that results in the disruption of or interference with, the ability of others to effectively use the Services (or any connected network, system, service or equipment) or conduct their business over the Internet.
    7. Hacking. "Hacking" and related activities are prohibited. "Hacking" includes, but is not limited to, the following activities: illegally or without authorization, accessing computers, accounts or networks, penetrating or attempting to penetrate security measures, port scans, stealth scans, and other activities designed to assist in hacking.
    8. Anonymous Proxies. Iteminstock does not allow the use of anonymous proxy scripts on its servers. They can be very abusive to the server resources, affecting all users on that server. Customer will not access or copy any portion of the Services through any automated viewing, downloading or crawling systems.
    9. Export Control Violations. The exportation of encryption software outside of Australia or the United States and/or violations of Australian or United States law relating to the exportation of software is prohibited. Customer may not export or transfer, directly or indirectly, any regulated product or information to anyone outside Australia or the United States without complying with all applicable statues, codes, ordinances, regulations, and rules imposed by Australian and United States federal, state or local law, or by any other applicable law.
    10. Child Pornography. The use of the Services to store, post, display, transmit, sell, advertise or otherwise make available child pornography is prohibited. Iteminstock is required by law to, and will, notify law enforcement agencies when it becomes aware of the presence of child pornography on, or being transmitted through, the Services.
    11. Other Illegal Activities. The use of the Services to engage in any activity that is determined by Iteminstock, in its sole and absolute discretion, to be illegal is prohibited. Such illegal activities include, but are not limited to, storing, posting, displaying, transmitting, selling or otherwise making available ponzi or pyramid schemes, fraudulently charging credit cards or displaying credit card information of third parties without their consent, and failure to comply with applicable online privacy laws. Iteminstock will cooperate fully with appropriate law enforcement agencies in connection with any and all illegal activities occurring on or through the Services.
    12. Other Activities. This list of prohibitions provides examples of prohibited conduct, and is not intended to be a complete or exclusive list of all prohibitions. Engaging in any activity that, in Iteminstock's sole and absolute discretion, disrupts, interferes with or is harmful to (or threatens to disrupt, interfere with, or be harmful to) the Services, Iteminstock's business, operations, reputation, goodwill, customers and/or customer relations, or the ability of Iteminstock's customers to effectively use the Services is prohibited. Such prohibited activities include making available any program, product or service that is designed to or could be used to violate these Terms. In addition, the failure of Customer to cooperate with Iteminstock in correcting or preventing violations of these Terms by, or that result from the activity of, a customer, patron, subscriber, invitee, visitor, or guest of Customer constitutes a violation of these Terms by Customer. Without limiting the rights and remedies available to it, Iteminstock reserves the right in its sole discretion, to suspend or terminate Customer's access to its account and the Services, with or without notice, and to take any other action that Iteminstock determines in its sole discretion is necessary as a result of any behavior by Customer that is illegal, inappropriate, disruptive to this website, the Services, or to any other user of this website or the Services, or which otherwise breaches these Terms. Iteminstock may report to law enforcement authorities any actions that may be illegal, and any reports it receives of such conduct. When legally required, or otherwise in Iteminstock's sole discretion, Iteminstock will cooperate with law enforcement agencies in any investigation of alleged illegal activity conducted using this website or the Services. These prohibitions do not require Iteminstock to monitor, police, remove or reject any content, information, graphics, photographs or links on Customer’s hosted sites or any Customer Voluntary Suggestions or other information submitted by Customer or any other user.
  9. Backup Storage
    1. Iteminstock offers its Services to host ecommerce websites, not to store data. Using an account as an online storage space for archiving electronic files is prohibited and will result in termination of Services without prior notice. For its own operational efficiencies and purposes, Iteminstock from time to time backs up data on its servers, but is under no obligation or duty to Customer to do so under these Terms. IT IS SOLELY CUSTOMER'S DUTY AND RESPONSIBILITY TO SEPARATELY BACKUP CUSTOMER’S FILES AND DATA WHICH MAY RESIDE ON Iteminstock SERVERS. UNDER NO CIRCUMSTANCES WILL Iteminstock BE LIABLE TO ANYONE FOR DAMAGES OF ANY KIND UNDER ANY LEGAL THEORY FOR LOSS OF CUSTOMER’S FILES AND/OR DATA ON ANY Iteminstock SERVER.
  10. Copyright Infringement
    1. Reporting Claims of Copyright Infringement. Iteminstock will respond to notices of copyright infringement that comply with applicable law. If a copyright holder believes that there has been a violation of his/her copyright on a site that is hosted by Iteminstock or a Iteminstock subsidiary, the copyright holder may request that Iteminstock remove or disable the material by submitting written notification to our Copyright Agent (designated below). In accordance with the Digital Millennium Copyright Act (" DMCA"), the written notice must include substantially the following:
      • A signature (physical or electronic) of a person authorized to act on the copyright owner's behalf.
      • Identification of the copyrighted work that is claimed to have been infringed, or, if the claim involves multiple copyrighted works, a representative list of such works.
      • Identification of the material that is claimed to be infringing, with information sufficient to permit us to locate the material.
      • Contact information for the person giving the notification, including name, address, telephone, and email address.
      • A statement that the person giving the notification has a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
      • A statement that the information in the notification is accurate, and under penalty of perjury, that the person giving the notification is authorized to act on behalf of the copyright owner. 

        Please be aware that if you knowingly make a material misrepresentation that material or activity is infringing your copyright, you may be held liable for damages under the DMCA.
    2. Copyright Counter-Notifications. If Customer believes that it has had material removed or disabled by mistake or misidentification, Customer may file a counter-notification with us by submitting written notification to our copyright agent (identified above). Pursuant to the DMCA, the Counter-Notice must contain substantially all the following:
      • A signature (physical or electronic) of the person submitting the counter-notification.
      • Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.
      • Contact information for the person submitting the counter-notification, including name, address, telephone, and email address.
      • A statement under penalty of perjury by the person submitting the counter-notification that he/she has a good faith belief that the material was removed or disabled as a result of a mistake or misidentification.
      • A statement by the person submitting the counter-notification that Customer will consent to the jurisdiction of the Federal District Court for the judicial district in which it is located (or if Customer resides outside the United States for any judicial district in which Customer's website may be found) and that Customer will accept service from the person (or an agent of that person) who submitted the DMCA notice at issue. 

        The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against Customer within ten business days of receiving the copy of Customer’s Counter-Notice. 

        Please be aware that if you knowingly make a material misrepresentation that material or activity was removed or disabled by mistake or misidentification, you may be held liable for damages under the DMCA.
    3. Repeat Infringers. It is our policy in appropriate circumstances to disable and/or terminate the accounts of Customers who repeatedly infringe copyrights.
  11. Miscellaneous
    1. Governing Law; Jurisdiction. If you are a resident of the United States, the laws of the State of Texas will govern the validity and construction of these Terms and any dispute arising out of or relating to these Terms, without regard to the principles of conflict of laws. Customer hereby consents (and waives all defenses of lack of personal jurisdiction and forum non convenience with respect to the jurisdiction and venue of the federal and state courts located in Travis County, Texas (USA). If you are not a resident of the United States, the laws of Australia will govern the validity and construction of these Terms and any dispute arising out of or relating to these Terms, without regard to the principles of conflict of laws. Customer agrees to waive the right to trial by jury in any action or proceeding that takes place relating to or arising out of this Agreement. The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms and is hereby expressly excluded.

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